Hand holding mobile smart phone

We are living in a high tech world where everything is just a click away. Thanks to the smart phone developers for making our life easier and faster. From movies to shopping to travel, we access everything on mobile. More or less every function of a modern business is available on mobile today and soon we will see our HR process going MOBILE.

Mobile application isn’t alien to Human resources. We have already adopted mobile in our recruitment and hiring practices globally. The credit goes to recruiters for being among the first ones to integrate social media and smart phones in their work routine. Companies have developed mobile enabled version of their hiring procedures that smart phone users can access from their devices.  Most, if not all, organizations have embraced the trend to make themselves approachable to far more number of job applicants worldwide. Soon we might see companies delivering their HR processes and polices directly to employee’s smart phones and mobile devices.

It’s fast and convenient….An employee can apply for leaves, fill his performance review or attend a training session on his smart phone or tablet while commuting and the HR can approve/review it the same time without waiting to get to the office next day.

Some of the ways mobile enabled HR processes will benefit business are:

  • It will reduce action and response time
  • It will facilitate better decision making in the moment.
  • It will offer greater work flexibility to employees and HR.
  • In a way will help HR focus on more significant and constructive tasks.
  • With more Millennials in the workforce, going mobile will help in better engagement.
  • It will improve productivity by offering real-time informed decisions.

As predicted, in 2014 more and more companies will incorporate mobile technology in their HR process to stay competitive. The technology can successfully be implemented in Recruitment, L&D, Talent Management, Innovation, Recognition and Communication processes and will definitely improve the way HR functions.

2014 seems to be an exciting time for Human Resources. What’s your thought on this?

meetuMeetu Khanduja is an HR professional with extensive experience of working with IT/ITES industry. She holds an MBA (HR) and PDG (Intellectual Property Rights) from Indian Law Institute, New Delhi. She has been working with Artech Infosystems as Outsourcing HR consultant with specific involvement in Employee Engagement & Retention, Talent Management and HR outsourcing functions. She enjoys volunteering for social and environmental causes. She shares her experience and views on HR on her blog atHRdictionary. Connect with her on LinkedInFacebook & on twitter at @hrdictionary.



  1. With technology going open-source – the best example being Android – with its number of users increasing by the day, it would be simpler to create and popularize such future applications.

    If carefully conceived, this concept would further aid in areas such as social learning, increased interactions, positive influences, and exposures. This reminds us of our recent chat with Julian Stodd where he gave some really good insights in the area of social learning.

  2. That’s correct Advit. With numbers of users increasing and with an inclination towards ease to access, it will soon become a requirement to provide employees with mobile friendly workplace solutions.

  3. Technology is superbly efficient for facilitating workprocess. In designing the way it works, especially for HR, a lot of thought needs to go into deciding where to insist on human interaction – face to face. Sometimes, it means forsaking parameters of efficiency. In order to become effective.

    If an employee conveys a sense of helplessness in understanding a policy/procedure, and if technology-enabled responses have now become so ingrained that you do not mindfully consider meeting the employee for that reassuring personal touch, something has gone amiss. This requires disciplined & conscientious consideration. Not easy.

    An HR professional needs to have his or her finger on the pulse of an organization. Fingers that click away to glory on the keyboard will not do it.

    Technology cannot determine value on its own. We have to judiciously attribute value as a thinking-feeling professional.

Leave a Reply