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  • Happy employees bring happy customers

    Happy employees bring happy customers

    “Happy employees, Happy customers”. The industry leaders have given a nod to the statement and employers, big or small, have realized that any investment in its employees brings greater returns in terms of customer satisfaction and productivity. Our guest blogger today, Pradnya Gorde shares how organizations can strategize employee engagement across all levels. Happy employees bring happy customers Recently I have attended one seminar wherein the speaker was emphasizing on the importance of Strategy. To decide the correct strategy followed by its […]

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  • Engagement Specialists – Why do we need them?

    Engagement Specialists – Why do we need them?

    The word “engagement” is extensively accepted as a function today and in business, it is largely linked with productivity. The pressure of engagement is immense and new genres of professionals – the Engagement specialists, are busy helping organizations worldwide to cope up with the engagement challenge. While organizations are doing every effort to retain their valuable assets (clients, customers and employees), the results are often not great. Despite all attempts, clients pull out and employees resign, leaving the management and […]

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